Payment & Refund

Payments for Studio Golden Vortex services are collected according to the quote confirmed before work begins on golden-vortex.forum.

• Accepted methods are confirmed by email from shop@this site and may include card or local transfer depending on Canada norms.
• This payment page on this site is maintained by Studio Golden Vortex; email shop@this site if a step looks outdated for Ottawa.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact shop@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Ottawa unless otherwise stated.

We keep payment paced so independent bookstore finishing quality stays steady so Ottawa regulars are not guessing about lead times. Bring reference photos when they help Desk near 122 Bank Street.

Guests booking independent bookstore work through golden-vortex get plain intake steps while Mon–Sat 10:00–18:00 remains the reliable window for replies. Country context: Canada.